I've flown your airline two moments in the last twelve weeks and experienced one guy that actually works for me to fly previous 7 days over a non quit flight you men can’t even have a non stop flight by the due date.
rosity to us shareholders. Management and all personnel of AAL are clearly undertaking a terrific task, reflected inside the constant increase of
I am able to’t state that much with the airport staff in Denver.My AA flight was delayed leaving Ohare and by the time I bought to Denver, the Frontier aircraft to which I had been booked by Orbitz experienced remaining And that i skipped my flight.
my benefit no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs a similar day. I've paid out for the roundtrip fare. I'm scheduled to go away on dec 31. my query for you is are you able to please help me to return previously. This really is why. the evening i arrived in colorado springs, i needed to be taken into the unexpected emergency area. i could not breathe appropriately. I've a underlying lung illness, that is inoperable. i visited my dr. just before i arrived for just a Examine-up, informed him in which i was heading for the vacations.
I am emailing this comment to you personally making sure that AA may well far better be capable to encourage personnel being far more courteous when matters go wrong.Purchaser service may make this kind of big difference for anyone utilizing your service.
Bravo to American Airlines for supplying the surprise boost on your employees. Instead of cowering on the disgruntled passenger on todays La Guardia flight. Just because some attendents ended up cheerful and wished him an incredibly Merry Christmas. Genuinely ?? It’s about time we took back again our greatest needs and grumpy people today just stay from the planes and preserve their opinions to themselves.
When there was a couple of 50 percent hour to land I observed the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in exactly the same moment And that i call him and he or she repeated that we really really should be there. On this second he reported “please, don´t get worried, I´m not nervous any more, and that means you shouldn´t be apprehensive any longer”.
all to often, management is contacted when issues go Mistaken…this is simply not a type of letters…..I'm getting in touch with american Airways buyer service due to a beautiful flight attendant named MARITA LORDI (FA #9
After we finally been given an electronic mail reaction from American Airlines, the entire response time was close to 1 hour. Despite the fact that we waited one hour, we did receive many responses to our First question:
I will never be use AA once more!! I booked a flight for me and my son to affix our loved ones on vacation. Extensive Tale brief some thing arrived up and we are not able to go at the visit this page moment. I named your business with in excess of a months observe. Canceled the battle with telephone rep John; who was pretty polite. He did not say anything at all about the amount of demand I could be occur for canceling the flight. I called again to check with concerning the demand and I was informed which i will be charge $two hundred by AA and $50 with the source I utilized to guide the flight for every particular person. That I would have a $15 credit score per individual… I asked to talk to her supervisor and Michelle Morgan was the person I future talked to. She was no help, I questioned to speak to her supervisor and she said that there was not a soul higher than her. I told her that I was positive that there was a person higher than her. Ultimately she said that I could check out the customer relations World wide web-web-site. All over again I requested her twice for her supervisor’s title and she replied customer relations. I yet again advised her I desired the identify of her immediate supervisor, the individual that she noted to…the name provided was Jalia Elisidi .
three) May well 5 at HPN we had to search out chair…girl attendant couldn't thrust passenger up ramp onto airplane, so he walked…..Whenever we arrived at ORD we had to seek out chair at An additional gate….
After i bought to your complimentary resort that American set up for me, I referred to as 800-433-7300 and talked to an agent there who, to my shock was unable to see flights that were out there on USAIR. She advised me there have been no open up seats on any on the early USAIR flights. I used to be on the web and could see that there were obtainable flights. I truly booked a flight to demonstrate it to her.
My Pal of mine booked my Mother a reservation from haiti to miami fl I compensated her $300 to obtain me the fares nevertheless she didn't instructed me the flight are going to be scheduling on the nonrevenue flight it had been a ridicullus moment for all of us, quesion I have if the seat just isn't guarantee why did she took The cash from me
Right after studying Many of these testimonials I'm quite disappointed AA would not employ new administration. I had a difficulty with leaving our iPad about the plane. After i went back again towards the gate no one would take the time to go back to the airplane and Verify.